Returns
We care about your satisfaction
RETURNS
All our pieces are now made to order with care, just for you. For this reason, all sales are final.
We do not accept returns or exchanges unless the item is defective.
If you received a defective item, please contact us within 7 days of delivery with a photo and your order number.
– Shipping fees ($12) are non-refundable.
– The return method and costs (for defective items only) are at your discretion.
– All personalized or sale items remain final sale.
Thank you for supporting mindful production and small-batch craftsmanship.
English Version / French Version
Return address (for defective items only):
67 De la Tramontane
Orford, QC J1X 0H6
Canada
EXCHANGES
As all items are made to order and final sale, we do not offer exchanges. If you received a defective item, please contact us within 7 days of delivery and we’ll be happy to assist you.
*** All sale items are final sale ***