Returns and Exchanges

We care about your satisfaction

Returns

We accept all returns of items, Les Petits Natures, sold on our online store provided that the sales label is still present and that the items have not been worn or washed, within a period of 15 days after delivery. We reserve the right to refuse any return if the items do not meet the criteria previously mentioned.

To start your return, please contact us at the following address: hello@lespetitesnatures.com indicating in the object your order number. We will tell you what to do.

Shipping costs will not be refunded, except in the case of a defective item.

All refunds will be made to the original method of payment.

Exchanges

We accept all exchanges of items, Les Petits Natures, sold on our online store provided that the sales label is still present and that the items have not been worn or washed, within a period of 15 days after delivery. We reserve the right to refuse any exchange if the items do not meet the criteria previously mentioned.

To start your exchange, please contact us at the following address: hello@lespetitesnatures.com indicating in the object your order number. We will tell you what to do.

The delivery method is at your discretion as well as the costs incurred. No delivery charges will be charged for new items sent in exchange.

*** All sale items are final sale ***